Posts Tagged: Artificial Intelligence
July 22, 2020
Mental Health & AI
The world welcomed the start of a new decade with a virus outbreak which quickly escalated into the global pandemic, COVID-19. We have seen the devastating impacts of it across the globe as its transmission has left businesses around the world in dire straits. Indeed, it is a stressful and trying period for many, as people have to deal with uncertainty over health, career and finances. Our support systems need to be strong now, more than ever. Mental wellbeing has been reportedly under-addressed with primary emphasis placed on more pressing matters such as virus containment and economic recovery in these times. On top of that, being on lockdown makes it harder for individuals to seek treatment or therapy in person[...]
September 1, 2019
My Summer Internship with an AI Chatbot Company
Why I Chose AiChat? The 3-months journey has been a truly fruitful one. I had the opportunity to join AiChat as an intern from the NUS Overseas Colleges programme. Being a year 1 Business Administration student with next-to-zero technical skills, I was surprised that an AI Chatbot startup with its business so deeply intertwined with technology would hire me. Nonetheless, it was a challenge that I relished to further develop myself in areas that I am lacking in. I had attended several interviews before AiChat, and many other startups impressed me with their projects and culture. However, AiChat was more. My interview with Sudono (Managing Partner, AiChat Indonesia) resonates deeply within. It felt more like talking to a friend than[...]
June 27, 2019
Data is the key to develop a truly conversational chatbot
The conversational chatbot is likely to play a large part in the future of digital marketing. With continued growth in messaging applications like WhatsApp, WeChat and Facebook Messenger, there is clearly a consumer demand for machine-based communications. In a survey by Usabilla at the start of 2019, 54% of respondents said they would always choose a chatbot over a human customer service representative if it saved them 10 minutes. Consumers expect certain tasks not to require human intervention with 83% saying they would expect to check a bank balance without human interaction for example. However, the challenge for businesses is that whilst chatbots fill the technology gap, 59% of consumers in a PWC survey felt that companies have lost touch[...]
April 22, 2019
The key to developing effective chatbots? Training – the Smart and Fast way.
The early adoption rate for chatbots is way higher when compared to the early growth stage of the mobile app. By the end of April 2018, Facebook Messenger developers alone had created 300,000 bots in their platform. This signifies the growth rate and adoption rate of chatbots for business applications. “80% of businesses want to deploy chatbots by 2020” — Source: Business Insider. Having said the importance of chatbots and its growth rate, you might be wondering, if there are numerous bots available in the market, “Why only a few bots are so popular? What is the unique selling point of these chatbots? What happened to the rest of the chatbots? The answer to all the question is, the way the bots[...]